EU Settlement Scheme Update
We are pleased to confirm that Home Office support services and application routes have now all fully reopened in line with public health guidance. This includes the reopening of the postal route for submitting identity documents for applicants who are unable to use the EU Exit: ID Document Check app to verify applicants identity.
The EU Settlement Resolution Centre continues to provide support 7 days a week by email and telephone, in line with public health guidance to work from home where possible.
Further Support
There continues to be a range of support available online, by email and telephone for those who have questions or need help applying.
Applicants can use the EU Exit ID Document check app to complete the identity stage of their application.
There are 57 voluntary and community sector organisations across the UK which can offer assistance online, over the telephone or by email to help more vulnerable or at-risk people to apply. Please check with the individual organisations for further details.
Additional support is available for those who do not have the appropriate access, skills or confidence to apply online through Assisted Digital, which can offer assistance over the telephone.
Communications materials have been translated into 26 languages and alternative formats can also be requested.
Applications close June 2021.
